Looking for an opportunity to work as P.O or P.M, I have experience in the banking and insurance sector, with means of payments and products I have experience with the Portuguese, Spanish and English language
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@arthurandrade
Graduated in Sciences & Humanities in Economics with a strong interest in Products
Looking for an opportunity to work as P.O or P.M, I have experience in the banking and insurance sector, with means of payments and products I have experience with the Portuguese, Spanish and English language
Graduated in Sciences & Humanities in Economics with a strong interest in Products. I have the ability to adapt to all types of environments and always bring out the best in me. I am characterized by my ease of understanding in different projects, such as payment methods, insurance, and finance, and in a team, my enthusiasm for learning and developing my skills.
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Work history, roles, and key accomplishments
KOIN
Apr 2022 - Feb 2023 (10 months)
Product Discovery for providing and structuring projects in means of
payment (implementation of Buy Now Pay Later in partner physical stores
Boleto recovery project in partnership with Willbank, providing a feature on
the partner App, layout management and functioning tests, behavior
analysis and use of the solution.
Roadmap control of demands by quarter.
PagSeguro
Oct 2021 - Apr 2022 (6 months)
BackLog organization and prioritization of demands in order to present the
projects and expectations for the commercial and technical areas
Development with the entire process of product design and software and
hardware development (machine color, internal layout of the machines,
features available on the machines)
Participation in the "anticipation of receivables" product, etc
Seguros Sura
Mar 2019 - Sep 2021 (2 years 6 months)
- System and App error management, coordination between the business
area and the technology area to correct problems, communication with the
commercial team to keep the areas aligned on correction and development
times
- Use and development of methodologies in Life and Auto insurance
products.
Seguros Sura
Jan 2018 - Feb 2019 (1 year 1 month)
- Analysis and monitoring of errors in the system for forwarding
improvements, learning in agile methodologies processes
- Expertise in the support area, learning activities management tools
Itaú
Feb 2016 - Mar 2017 (1 year 1 month)
- Monitoring of fines and interest reports
- Construction of Dash updates for weekly meetings with managers to
improve internal processes
- Acting with access to data for analysis and treatment of insurance values,
claims, and service SLA
Degrees, certifications, and relevant coursework
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