Annah Anderson
@annahanderson
Detail-oriented professional with extensive healthcare experience.
What I'm looking for
I am a detail-oriented professional with extensive experience in healthcare, seeking to leverage my skills as a Customer Service Support Representative with Labcorp's St. Paul/MedTox Client Services Team. My background as a Pharmacy Technician and In-Home Caregiver has equipped me with strong problem resolution skills and exceptional attention to detail, ensuring outstanding service to both internal and external customers.
Throughout my career, I have demonstrated a commitment to providing exceptional customer service in various healthcare settings. I have successfully resolved complex billing issues and insurance claims while maintaining meticulous attention to detail when processing prescriptions and patient information. My ability to adapt quickly to changing healthcare needs has allowed me to build strong relationships with patients, families, and healthcare professionals, ensuring the highest standards of care.
In addition to my healthcare experience, I have also worked as a Private Chef/Caterer and Household Manager, where I honed my organizational and multitasking skills. I am proficient in managing client relationships and maintaining detailed documentation, which has further enhanced my ability to provide exceptional service. I am excited about the opportunity to bring my diverse skill set and dedication to excellence to Labcorp.
Experience
Work history, roles, and key accomplishments
Private Chef/Caterer
Private
Jan 2011 - Present (14 years 5 months)
Manage client relationships through professional communication via phone and email. Document detailed client requirements, allergies, and dietary restrictions with precision. Process change requests promptly and efficiently when client needs shift.
Household Manager
Private
May 2013 - Jun 2024 (11 years 1 month)
Managed multiple priorities simultaneously while maintaining attention to detail. Developed and followed systematic procedures for household operations. Coordinated effectively between family members and service providers.
In-Home Caregiver
Private
Sep 2014 - Nov 2022 (8 years 2 months)
Coordinated with healthcare providers and families to ensure proper patient care. Maintained detailed medical records and documentation with high accuracy. Demonstrated exceptional attention to detail in medication management and care protocols.
Pharmacy Technician
Pharmacy 1
Sep 2013 - May 2019 (5 years 8 months)
Provided exceptional customer service in a healthcare setting, addressing medication and insurance inquiries. Resolved complex billing issues and insurance claims, demonstrating strong problem-solving abilities. Maintained meticulous attention to detail when processing prescriptions and patient information.
Education
Degrees, certifications, and relevant coursework
Senior High Billings
High School Diploma, General Studies
Completed high school education.
Unknown
License, Pharmacy Technology
Obtained and maintained a Pharmacy Technician License.
Unknown
Training, Culinary Arts
Completed Commercial Cook Prep Trainings.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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