Ankush Gupta

Developed an AI-powered sentiment analysis system using LangChain, Chatwoot, and OpenAI GPT-4, leveraging LLMs for real-time chat insights and contextual analysis. Programmed the motor policy renewal workflow by integrating email parsing, PDF extraction via Cloud Vision, and OpenAI LLM for structured data generation.

Created a CRM for the Telesales team, boosting lead conversion and streamlining operations which increases efficiency by 40%. Integrated Asterisk and third party platforms to centralize lead management, ensuring data integrity and reduce costing by 40%.

Architected and managed the development with team of 2 engineers of an OPD insurance product for Policy bazaar, ensuring smooth healthcare access. Incorporated the OPD insurance solution with 1 Insurer, enabling seamless policy issuance, claims processing, and policyholder management.

Programmed scalable automated transaction management systems with 3 Additional Features: Additional Purchase, Switch In and Switch Out. Design and Develop API Integration with 2 RTA (CAMS and KARVY).

Implemented several Modules like Vacation Tool, Invoice Management with a team of 2.

Enhanced modules for downloading logs (Call Logs, SMS Logs, WhatsApp Logs) for iPhone, iPad, enhancing data retrieval efficiency by 20%. Built a user interface module with advanced validation mechanisms, reducing errors by 20% and improving user experience.

Programmed several Modules like Billing with several Categories, Consumer Bill & Report Print, Data Download and Upload from Spot Billing Machine to PC, Report Generation, which covers banking services by 30%. Developed Modules for Hand Held Terminals with Validations on UI and Data push to USB which increases productivity of field personnel by 20%.

Studied a Bachelor of Technology at Rajasthan Technical University.