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Forum MorzariaFM
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Forum Morzaria

@forummorzaria

Director of Engineering leading Java microservices and AI-enabled insurance platforms for scalable, customer-centric experiences.

India
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What I'm looking for

I’m looking to lead high-impact engineering teams building cloud-native, microservices systems—especially AI-powered customer experiences—where I can drive technology strategy, delivery from concept to deployment, and cross-functional collaboration.

I’m a Director of Engineering with 15+ years of experience leading engineering teams and delivering scalable, high-performance applications across Insurance and FinTech. I currently lead multiple engineering teams at Turtlemint, driving customer-facing and advisor-facing platforms serving millions of users.

I specialize in technical leadership across Java technologies, cloud-native architectures, and microservices-based systems—bringing products from concept to deployment in both startup and enterprise environments. I partner closely with Product, Design, Insurance Operations, Compliance, and Business stakeholders to deliver scalable, compliant, customer-centric solutions.

At Turtlemint, I led AI-powered initiatives including a provider-agnostic Voice AI platform integrating OpenAI Realtime API and Google Gemini Live, plus an architecture for context management, persona-driven workflows, tool orchestration, RAG integrations, and real-time audio streaming. I’ve also modernized and migrated legacy Play Framework services to Spring Boot, and I’ve built delivery momentum with AI-assisted software development practices.

Experience

Work history, roles, and key accomplishments

TU
Current

Director of Engineering

Turtlemint

May 2021 - Present (5 years 2 months)

Leads engineering for Motor and Health insurance platforms, owning technology strategy, architecture, execution, and delivery of scalable, compliant, customer-centric solutions. Delivered initiatives spanning insurer integrations, quote-to-policy workflows, IRDAI compliance, onboarding/KYC, customer servicing journeys, and AI-powered voice customer assistance.

CU

Individual Contributor

Customate

Apr 2016 - Dec 2016 (8 months)

Individual Contributor at Customate in India.

UF

Senior Developer

Uforic

Aug 2014 - Jan 2016 (1 year 5 months)

Senior Developer at Uforic in India.

TC

Senior Developer

The Ultimate People Company

Jan 2008 - Jun 2008 (5 months)

Senior Developer at The Ultimate People Company in the UK.

BS

Senior Developer

BT Global Services

Jul 2006 - Jul 2007 (1 year)

Senior Developer at BT Global Services in the UK.

ML

Various Roles

Mastek Ltd.

Aug 2001 - Jul 2006 (4 years 11 months)

Held various roles at Mastek Ltd. in India.

Education

Degrees, certifications, and relevant coursework

SC

Shah & Anchor Kutchhi Engineering College

Bachelor of Engineering, Electronics

Bachelor of Engineering in Electronics from Shah & Anchor Kutchhi Engineering College, University of Mumbai, completed in 2001.

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