Open to opportunities

ankur sonowal

@ankursonowal

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Dynamic Fraud Analyst with expertise in risk management solutions.

India

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What I'm looking for

I am looking for opportunities that allow me to leverage my fraud analysis skills in a collaborative environment, focusing on innovative solutions and career growth.

I am a dynamic Fraud Analyst with over 4 years of experience in impactful fraud investigations and risk management solutions. My career has been dedicated to tackling complex challenges related to merchant fraud, account takeovers, and financial crime. I have developed efficient workflows and processes that enhance the effectiveness of fraud operations, ensuring swift resolutions and effective mitigation strategies.

In my role as a Risk Operations Associate II at Stripe, I have honed my expertise in merchant fraud investigations and card testing, particularly focusing on fraud arising from API leaks and integrations with payment services. I have successfully led process improvement initiatives and trained new hires, fostering a collaborative environment that drives team performance and enhances operational efficiency.

Previously, as an Investigation Specialist at Amazon, I investigated various financial crime activities and collaborated with cross-functional teams to analyze data on emerging fraud patterns. My commitment to customer satisfaction and my ability to provide effective solutions have been key to my success in this field. I am passionate about leveraging my skills to contribute to innovative fraud prevention strategies.

Experience

Work history, roles, and key accomplishments

Current

Fraud Analyst

Current

Stripe

Nov 2023 - Present (1 year 7 months)

Expertly investigated merchant fraud, account takeovers, and card testing, with a focus on fraud arising from API leaks and website integrations. Developed and managed workflows for handling fraud-related requests from financial partners across EU and NA regions, acting as the primary point of contact for complex incidents and escalations. Led process improvement initiatives for EU Local Payment M

Fraud Investigation Risk Operations Card Testing Account Takeover Transaction Monitoring Salesforce API Integration Workflow Management

Investigation Specialist

Amazon

May 2020 - Nov 2023 (3 years 6 months)

Investigated daily queues for various financial crime activities, including identity theft, credit card fraud, and account takeovers. Provided effective solutions to customer issues through phone calls and emails, ensuring high satisfaction. Collaborated with cross-functional teams to analyze emerging fraud patterns and led multiple metric improvement projects through root cause analysis.

Financial Crime Credit Card Fraud Account Takeover Customer Service Data Analysis Root Cause Analysis Performance Metrics

Course Trainer

Inhiveontech Solutions Pvt Ltd

Jul 2019 - Dec 2019 (5 months)

Conducted workshops and demonstrations on automobile maintenance principles, focusing on hands-on techniques and essential communication skills. Guided and counseled learners on academic challenges, providing career advice to support their interests. Delivered tailored support to students, fostering technical and personal development for future success.

Automobile Maintenance Communication Skills Technical Training

Education

Degrees, certifications, and relevant coursework

Kalinga Institute of Industrial Technology

B.Tech, Mechanical Engineering

Pursued a Bachelor of Technology degree with a specialization in Mechanical Engineering. Gained comprehensive knowledge in engineering principles and applications.