Ankita Mukherjee
@ankitamukherjee
Patient Relationship Executive at Apollo Home Healthcare Ltd., driving lead conversion and developing services from customer feedback.
IndiaWhat I'm looking for
At Apollo Home Healthcare Ltd., I led lead generation and conversion through direct customer interactions and stakeholder engagement. I worked closely with clients and operations to support smooth service delivery.
I also drove new service development by studying consumer behavior, identifying opportunities for enhancement, and gathering feedback to improve service quality.
At SEOK HEALTHCARE PVT. LTD., I worked as a Marketing & Operations Executive, involved in end-to-end services for international patients.
At B M BIRLA HEART RESEARCH CENTRE, I trained in the patient experience department, shadowed executives, and worked in OPD/IPD areas. During my internship, I collected guest feedback, updated supervisors, and handled feedback calls.
Experience
Work history, roles, and key accomplishments
Patient Relationship Executive
Apollo Home Healthcare Ltd.
May 2023 - Aug 2026 (3 years 3 months)
Led lead generation and conversion efforts through direct customer interactions and stakeholder engagement. Managed clients closely, collaborating with operations for smooth service delivery.
Marketing & Operations Executive
SEOK Healthcare Pvt. Ltd.
Jan 2022 - Dec 2023 (1 year 11 months)
Involved in end-to-end services for international patients, handling marketing and operations responsibilities.
Patient Experience Trainee
B M Birla Heart Research Centre
Trained in the patient experience department, shadowing executives to understand service and customer expectations. Worked in OPD/IPD areas, collected guest feedback, and handled feedback calls.
Education
Degrees, certifications, and relevant coursework
Dinabandhu Andrews Institute of Technology & Management
Bachelor of Hospital Management, Hospital Management
2019 - 2022
Pursued a Bachelor of Hospital Management degree, gaining knowledge in healthcare administration and management.
Jodhpur Park Girl's High School
High School Diploma, General Studies
Completed 12 years of schooling.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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