At Manipal Hospital, Kharadi, I handle inbound and outbound calls from patients and staff, helping resolve inquiries and keep communication timely. I also manage billing and registration while following hospital compliance and service standards.
Previously, as a Patient Care Officer at Jupiter Hospital, Baner, I managed front-desk operations and appointment scheduling, and addressed customer concerns. I began my career as an Intern in Hotel Operations at The Ritz - Carlton, Pune, supporting daily operations across several departments.
