Anju s
@anjus
I lead quality engineering for conversational AI, voice AI, and enterprise automation platforms.
IndiaWhat I'm looking for
At Avaamo Technologies, I lead end-to-end quality strategy for Conversational AI, Generative AI, Agentic AI, Voice AI, AI Live Agent, Outreach, and Healthcare Automation products. I partner with Product, Architecture, AI Engineering, and Customer Success to deliver stable enterprise deployments, including 98% production stability for large-scale healthcare clients.
I've built scalable automation frameworks, release readiness processes, and QA standards while managing teams across web, voice, and omnichannel AI experiences. My work includes validating NLP/NLU accuracy, multi-turn workflows, context retention, prompt quality, hallucination detection, AI safety guardrails, enterprise knowledge retrieval, and integrations with ServiceNow, SharePoint, Confluence, and Webex.
Previously, I owned QA for the Tinka chatbot deployment for Deutsche Telekom at I AM Plus and tested healthcare applications for Kaiser Permanente at Accenture. Across 13+ years in software QA, I bring deep experience in AI quality, API and performance testing, healthcare workflows, and enterprise-scale releases.
Experience
Work history, roles, and key accomplishments
Senior QA Lead
Avaamo Technologies
Dec 2019 - Jun 2026 (6 years 6 months)
Led end-to-end quality strategy for Conversational AI, Generative AI, Agentic AI, Voice AI, and Healthcare Automation product lines. Managed QA teams, established scalable testing frameworks, and ensured 98% production stability for large-scale healthcare clients.
QA Lead / Senior QA Engineer
I AM Plus
Jan 2014 - Dec 2019 (5 years 11 months)
Directed testing efforts for AI voice assistants, NLU platforms, conversational interfaces, and Android-based wearable products. Served as sole QA owner for the Tinka chatbot project for Deutsche Telekom and established scalable quality processes.
Executed functional, integration, system, and regression testing for high-compliance healthcare applications for Kaiser Permanente. Collaborated with distributed teams to deliver mission-critical software upgrades on schedule.
Education
Degrees, certifications, and relevant coursework
Bachelor of Technology (B.Tech) Applied Electronics & Instrumentation
Bachelor of Technology, Applied Electronics & Instrumentation
Bachelor of Technology in Applied Electronics & Instrumentation.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
Interested in hiring Anju?
You can contact Anju and 90k+ other talented remote workers on Himalayas.
Message AnjuGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
