At Airtel Digital, I lead QA for the Thanks App portfolio, with release governance and automation coverage for a 100M+ user platform. I maintain a regression suite of 3,000+ test cases and helped reduce manual regression effort by 70%.
I designed and built an LLM-powered framework that detects and updates broken test locators and flows. For the AMA chatbot, I implemented observability and evaluation pipelines using LangFuse and LangChain, with semantic-search validation and vector-similarity testing.
Previously, at Bain & Company, I architected Selenium automation frameworks in C# and Java and defined test strategy across engagements. Earlier, I worked on QA and automation for Adobe Flash & AIR at Adobe Systems Pvt. Ltd. (via TEKsystems) and healthcare and pharma applications at Wipro Technologies.
