Open to opportunities

Anju Rai

@anjurai

Message

Analytical operations specialist driving claims recovery and talent sourcing with cross-functional impact.

India

Message

What I'm looking for

I seek a role where I can drive operational excellence and financial recovery, apply analytical skills, collaborate cross-functionally, and contribute to process improvements and talent strategies.

I am an analytical operations specialist with 4+ years of experience across US insurance claims subrogation and global talent acquisition, known for driving financial recovery and maintaining process integrity. At Allstate I owned end-to-end US auto subrogation claims lifecycle, identified high-value recovery opportunities, coordinated with third-party carriers and stakeholders, and delivered performance reporting and process improvements.

I also have full-cycle RPO recruitment experience, including sourcing, passive candidate engagement and market research for high-demand IT and automotive roles (Japanese market focus). I combine strong analytical acumen, advanced communication, and attention to detail to improve outcomes and support cross-functional teams.

Experience

Work history, roles, and key accomplishments

Current

Operations Specialist

Current

Allstate India Private

May 2023 - Present (3 years 1 month)

Owned end-to-end US auto subrogation claims lifecycle, driving financial recoveries through third-party carrier engagement and resolving complex subrogation queries with attorneys and claim stakeholders.

Auto Subrogation Claims Investigation Stakeholder Management Data Analysis Process Improvement performance reporting Communication

Candidate Care Representative

ADP Private Limited

Aug 2021 - Jan 2023 (1 year 5 months)

Managed full-cycle RPO recruitment including sourcing, passive candidate engagement, pre-screening, and coordinating with CRMs to accelerate interview scheduling and application conversion.

Sourcing Screening Candidate Interview Scheduling Communication

Research Specialist

HCCR Business Intelligence

Dec 2019 - Oct 2020 (10 months)

Conducted executive-level market research and strategic headhunting for IT and automotive roles targeting the Japanese market, maintaining a qualified candidate pipeline through competitive analysis and pre-screening.

Market Research Head Hunting Competitive Analysis Talent Sourcing Pipeline Management Communication