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Anjum Waheed

@anjumwaheed

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Experienced Quality Assurance Specialist ensuring product excellence

Saudi Arabia

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What I'm looking for

I'm seeking a QA Lead role that offers challenging projects, promotes a culture of quality, and values innovation. I aim to lead and inspire teams, ensuring top-notch software quality while fostering professional growth.

I am a highly accomplished Quality Assurance Team Lead with over a decade of experience in the telecom, digital services, and media industries. My expertise spans the entire software development life cycle, from defining testing scopes to ensuring the delivery of top-quality products. I have excelled in Agile and Scrum environments, leading diverse teams, and mentoring product managers, owners, and development engineers.

Throughout my career, I have successfully managed numerous key projects, including the development and delivery of critical applications, payment gateway integration, and the implementation of Google Direct Carrier Billing. My proficiency extends to performance and security testing, automated tools like Selenium and Appium, and API testing using Postman.

I am passionate about driving innovation and continuous improvement, and I take pride in my ability to thrive under pressure and excel in fast-paced environments. My educational background includes a Bachelor's in Computer Science, and I hold certifications in software testing and project management.

My commitment to excellence, proven leadership skills, and diverse experience make me a valuable asset to any organization seeking to ensure software quality and deliver top-notch products to end-users.

Experience

Current

Quality Assurance Team Lead

Current

Mawarid Media & Communication Group

Feb 2022 - Present (2 years 3 months)

Managed and enhanced Quality Assurance across multiple teams, ensuring strict quality standards. Orchestrated resource allocation, employed test metrics, and led end-to-end testing for various applications, including API validation. Proficient in web technologies, automated testing tools, and project management, all while thriving in high-pressure, fast-paced settings.

Sr. Analyst IT & Digital Services

Intigral

Dec 2012 - Sep 2017 (4 years 9 months)

I managed 24/7 IT operations, oversaw CMS, led SDLC steps, defined SLAs, crafted SOPs, monitored alarms, analyzed service desk trends, and enhanced systems, all while ensuring effective communication and consulting on VAS initiatives.

SDLC IT Operations Product Operations Technical Operations IT Service Delivery

Quality Assurance Expert

Intigral

Oct 2017 - Jan 2022 (4 years 3 months)

Achieved excellence in Agile/Scrum, ensuring top-quality results. Diligently verified web content for accuracy, adhering to design. Extensive SDLC knowledge, led agile testing in Digital Services & OTT. Proficient in HTTP and Streaming protocols. Diverse testing experience in Telecom, E-Commerce, and more. Adept at testing various applications.

Testing TestRail Test Plans QA Testing API Testing Unit Testing Test Planning Manual Testing Mobile Testing Test Automation REST API Testing Regression Testing Functional Testing End To End Testing

CRM Operations Executive

Telenor Pakistan

Oct 2008 - Nov 2012 (4 years 1 month)

I've contributed to secure and efficient database design, conducted health checks for Siebel CRM production systems, managed customer data updates, extracted and reported on database information, and resolved performance issues across various system layers. Additionally, I played a key role in upgrading Siebel databases, performed data purging, monitored a large database

SQL CRM Software CRM Operations Postman IT Service Delivery