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Mariam Ahmed

@mariamahmed4

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Senior QA Engineer specializing in ERP and SaaS testing with strong manual, API, and QA leadership experience.

Egypt

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What I'm looking for

I seek a collaborative, growth-oriented role where I can lead QA initiatives, improve processes, adopt automation, and ensure high-quality ERP/SaaS products.

I am a Senior QA Engineer with extensive experience testing ERP, enterprise SaaS, fintech, education, and government platforms, delivering thorough manual and API validation across web and mobile. I design test strategies, lead QA processes, validate complex business workflows, and collaborate closely with development, product, and BA teams in Agile environments.

I have led cross‑regional teams, established QA KPIs and workflows, managed tools like Azure DevOps and Jira, and executed full‑cycle testing including API (REST/GraphQL), SQL validation, and exploratory/regression testing. I am passionate about improving QA efficiency, adopting new tools, and driving quality across products and teams.

Experience

Work history, roles, and key accomplishments

Current

Senior QC Engineer

Current

TestCrew / NHCI

Jan 2025 - Present (11 months)

Testing ERP-like modules, bookings, payments, CMS dashboards, and admin tools while designing test cases and running functional, regression, and exploratory cycles to improve quality and processes.

Manual Testing Test Planning Azure DevOps Jira AIO Cross Browser Testing Testing Design

Senior QC Engineer

URPAY

Jan 2023 - Jan 2025 (2 years)

Tested a mobile wallet SaaS platform including payments, card linking and family wallets, validated backend logic and database changes, and executed smoke, regression, and feature-level test cycles.

Mobile Testing API Testing Postman SQL Server Regression Testing Smoke Testing SQL Excel

QC Lead

IKEA Saudi Arabia & Bahrain

Jan 2021 - Jan 2023 (2 years)

Led distributed testing teams for ERP, POS, mobile and web projects, established QA processes and KPIs, managed Azure DevOps and Jira administration, and drove tool procurement and device acquisition.

Leadership POS Testing Azure DevOps Jira Test Strategy Cross Browser Testing KPIs Test Execution

Senior QC Engineer

Andalusia Group

Jan 2021 - Dec 2021 (11 months)

Validated healthcare ERP modules including HR, attendance, payroll and booking workflows, performed database validation and API checks across releases.

API Testing Azure DevOps Functional Testing

Senior QC Engineer

SoftZone

Jan 2020 - Jan 2021 (1 year)

Tested two Enterprise SaaS platforms across multiple user roles, performed GraphQL and REST API testing, database validation, and debugging for booking, payment and analytics workflows.

GraphQL REST API Testing Postman Fiddler SQL Server Multi Role Testing Test Execution Debugging

Senior QC Engineer

DXwand

Jan 2019 - Jan 2020 (1 year)

Tested AI chatbot solutions for banking, ecommerce and messaging platforms, validating conversational logic, integrations and end-to-end workflows.

Integration Testing End To End Testing Testing Conversational Flow

QA Specialist

Altice USA

Jan 2018 - Jan 2019 (1 year)

Performed daily and monthly QA reviews, evaluated employee performance and ensured process compliance to maintain service quality and reporting standards.

Quality Performance Reviews KPI Tracking Root Cause Analysis

Technical Specialist

Vodafone International Services

Jan 2016 - Jan 2018 (2 years)

Handled device, service, billing, network and app-related issues, consistently achieving 60–70% NPS satisfaction through support and issue resolution.

Technical Support Troubleshooting Billing Customer Satisfaction NPS Incident Management