Anjita Jangid

I am a dedicated Project & Implementation Manager with a proven track record of leading cross-functional teams to deliver customized SaaS solutions for over 25 enterprise-level organizations across diverse regions including India, Southeast Asia, GCC, and Africa. My role involves developing and managing detailed project plans that encompass resource allocation, risk mitigation strategies, and timeline management, ensuring that all initiatives are delivered on time and within budget.

Throughout my career, I have excelled in collaborating with various teams to understand customer needs, which has led to the development of tailored features and third-party integrations. I pride myself on being the primary liaison between customers and internal teams, ensuring seamless communication and consistently exceeding client expectations. My commitment to maintaining high customer satisfaction is reflected in my ability to resolve complex implementation challenges swiftly and provide hands-on support.

In addition to my project management skills, I actively monitor KPIs and program performance metrics, utilizing actionable insights to enhance user retention and identify upselling opportunities. I have also created and implemented standard operating procedures (SOPs) that streamline processes and improve coordination, ultimately leading to enhanced customer satisfaction and project efficiency.