Anita Laszecka
@anitalaszecka
I’m a credit hire and motor claims specialist, driving recoveries and efficient claims operations.
What I'm looking for
I manage complex credit hire and motor claims from inception through settlement or litigation resolution, focused on mitigating financial risk and progressing cases efficiently. I bring deep technical strength in credit hire, impecuniosity, ABI GTA processes, and insurer negotiations, with a record of improving operational efficiency and maximising recoveries.
In my current Complex Claims Manager role, I handle high-value, technically complex matters—investigating disputed liability and indemnity issues and managing pre-litigated and litigated cases. Previously, as a Claims and Billing Manager and Credit Repair Case Manager, I supervised claims handling and billing operations, negotiated settlements, resolved billing disputes, and built new internal processes to align with business values, SLA/KPI targets, and customer service excellence.
Experience
Work history, roles, and key accomplishments
Complex Claims Manager
Cogent Hire
Jan 2026 - Present (6 months)
Managed complex credit hire and motor claims from inception through settlement or litigation resolution, focusing on disputed liability and indemnity issues. Liaised with solicitors, insurers, and third parties to minimise financial exposure and progress claims efficiently.
Claims and Billing Manager
Cogent Hire
Jun 2023 - Jan 2026 (2 years 7 months)
Supervised claims handling and billing operations for credit hire and accident management, managing a team and overseeing claims progression. Improved billing accuracy and recovery performance while resolving billing disputes and monitoring aged debt.
Credit Repair Case Manager
Cogent Hire
Jan 2022 - Jun 2023 (1 year 5 months)
Managed non-fault accident claims covering vehicle hire, repair recovery, and associated losses from inception to settlement. Negotiated with third-party insurers and maintained accurate case records to recover credit hire and repair costs.
Claims Handler
Slater Gordon Solutions Motor
Oct 2017 - Dec 2021 (4 years 2 months)
Conducted audits of live motor cases and managed Protocol Insurers cases with updates. Resolved complaints through appropriate and timely compensation and monitored cases to handle liability disputes.
Education
Degrees, certifications, and relevant coursework
St Mary’s Catholic College - Blackpool
Attended St Mary’s Catholic College in Blackpool. No further qualification details were provided.
Blackpool and The Fylde College - University Centre
Attended the Blackpool and The Fylde College University Centre in Blackpool. No further qualification or field of study details were provided.
Availability
Location
Authorized to work in
Job categories
Skills
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