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Anita Laszecka

@anitalaszecka

I’m a credit hire and motor claims specialist, driving recoveries and efficient claims operations.

United Kingdom
Message

What I'm looking for

I’m looking for a credit hire/accident management role where I can lead complex claims, improve billing and recovery performance, and drive operational efficiencies—while delivering excellent customer service and meeting SLA/KPI targets.

I manage complex credit hire and motor claims from inception through settlement or litigation resolution, focused on mitigating financial risk and progressing cases efficiently. I bring deep technical strength in credit hire, impecuniosity, ABI GTA processes, and insurer negotiations, with a record of improving operational efficiency and maximising recoveries.

In my current Complex Claims Manager role, I handle high-value, technically complex matters—investigating disputed liability and indemnity issues and managing pre-litigated and litigated cases. Previously, as a Claims and Billing Manager and Credit Repair Case Manager, I supervised claims handling and billing operations, negotiated settlements, resolved billing disputes, and built new internal processes to align with business values, SLA/KPI targets, and customer service excellence.

Experience

Work history, roles, and key accomplishments

SM

Claims Handler

Slater Gordon Solutions Motor

Oct 2017 - Dec 2021 (4 years 2 months)

Conducted audits of live motor cases and managed Protocol Insurers cases with updates. Resolved complaints through appropriate and timely compensation and monitored cases to handle liability disputes.

Education

Degrees, certifications, and relevant coursework

SB

St Mary’s Catholic College - Blackpool

Attended St Mary’s Catholic College in Blackpool. No further qualification details were provided.

BC

Blackpool and The Fylde College - University Centre

Attended the Blackpool and The Fylde College University Centre in Blackpool. No further qualification or field of study details were provided.

Tech stack

Software and tools used professionally

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