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Aning AndersonAA
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Aning Anderson

@aninganderson

Virtual Assistant at Equifax who managed client communications, digital records, and follow-up scheduling.

Ghana
Message

At Equifax (USA), I provided remote administrative support through outbound follow-up communications by phone, email, and chat. I maintained digital records of client interactions and coordinated with internal teams and clients to track outstanding tasks.

At Nestlé, I supported the sales team by scheduling client visits and preparing product presentation materials. I also maintained contact databases and tracked orders and market activity.

At Prempeh College, I handled phone, email, and live chat communications, scheduled appointments, and maintained digital records of inquiries and service requests. I also drafted correspondence and supported enrollment assistance.

Experience

Work history, roles, and key accomplishments

Equifax logoEQ

Virtual Assistant / Remote Operations Agent

Mar 2025 - Apr 2026 (1 year 1 month)

Provided remote administrative support, managing outbound follow-up communications via phone, email, and chat. Maintained digital records of client interactions and coordinated between internal teams and clients.

PC

Administrative & Customer Support Assistant

Prempeh College

Jan 2021 - Dec 2022 (1 year 11 months)

Managed high-volume inbound and outbound communications via phone, email, and live chat, supporting parents, students, and guardians. Handled appointment scheduling, enrollment assistance, and maintained accurate digital records.

Education

Degrees, certifications, and relevant coursework

University of Cape Coast logoUC

University of Cape Coast

Bachelor's Degree, Communication

2022 -

Pursued a degree in Communication at the University of Cape Coast starting in 2022.

DT

Dakins Foreign Customer Service Training

Professional Certificate, Data Entry

Completed a Professional Certificate in Data Entry from Dakins Foreign Customer Service Training in 2026.

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