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Anil SIRIN

@anilsirin

Message

I coordinate international logistics, export compliance, and B2B customer operations across global transport channels.

Romania

Message

What I'm looking for

I'm looking for an international logistics, export operations, or customer operations role where I can improve compliance, coordinate multimodal shipments, resolve customer issues, and collaborate across teams.

I've supported Expedia Group at TP Romania by managing B2B customer relationships in Turkish, English, and Romanian, resolving billing, order, and service issues through phone, email, live chat, and CRM documentation.

Across TGM Customs Consultancy, FORM GROUP (Mitsubishi), and customs brokerage firms, I've coordinated road, sea, air, and rail shipments; optimized export documentation; worked with customs authorities; and reduced errors and delays through proactive compliance reviews. With over 10 years in import-export operations and logistics, I bring practical stakeholder management, multilingual customer support, and cross-functional coordination to fast-paced international environments.

Experience

Work history, roles, and key accomplishments

Current

B2B Turkish Customer Operations Specialist

Current

TP Romania

Jan 2025 - Present (1 year 7 months)

Manage B2B customer relationships for Expedia Group, providing multilingual support via phone, email, and live chat. Log and track customer interactions in CRM systems, resolve billing and service inquiries, and collaborate with cross-functional teams to ensure smooth service delivery.

Salesforce Jira CRM Customer Relationship Management Multilingual Support Issue Resolution Cross Functional Collaboration