Open to opportunities

ANIL KUMAR PAL

@anilkumarpal

Message

Analytical professional with cross-functional competencies in customer service.

India

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values dedication.

I am an analytical professional with a strong foundation in customer service operations, particularly within the insurance and BPO sectors. My experience includes working as a Customer Service Executive at Octopus Tech, where I was responsible for managing video content on platforms like ShareChat and Moj. This role honed my attention to detail and ability to work efficiently in a fast-paced environment.

Additionally, I served as a Media Blogger at Tabsons India, where I communicated daily media updates and translated news from Gujarati to English. This experience enhanced my communication skills and my ability to work collaboratively with teams to ensure timely information dissemination. I am dedicated to leveraging my skills and knowledge to contribute effectively to any organization.

Experience

Work history, roles, and key accomplishments

Current

Media Blogger

Current

Tabsons India

Nov 2022 - Present (2 years 7 months)

Communicated daily media updates from vendors and shows to account teams and media planners. Ensured timely dissemination of news details to team members. Provided language translation services, converting Gujarati news to English for broader accessibility.

Vendor Management News Reporting Team Collaboration Translation

Customer Service Executive

Octopus Tech

Apr 2022 - Present (3 years 2 months)

Performed backend operations including profile review and video moderation on social media platforms ShareChat and Moj. Ensured content quality by removing inappropriate videos and uploading suitable content. Conducted profile background checks to maintain platform standards.

Content Management Social Media Quality Assurance Data Entry Backend

Education

Degrees, certifications, and relevant coursework

National Institute of Open Schooling

Senior Secondary School Certificate, Senior Secondary Education

Currently pursuing 12th standard education through the National Institute of Open Schooling. Studying subjects relevant to the senior secondary curriculum.

National Institute of Open Schooling

Secondary School Certificate, Secondary Education

Completed 10th standard education through the National Institute of Open Schooling. Studied core subjects as part of the secondary education curriculum.