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reshma khan

@reshmakhan

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Dedicated content writer with expertise in Gujarati language.

India

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What I'm looking for

I seek a dynamic role that allows me to leverage my content writing skills while contributing to a collaborative team environment.

I am a passionate content writer with a strong background in the Gujarati language. My journey began with a solid academic foundation, graduating from Delhi University in 2013. Over the years, I have honed my skills in various roles, including as a Customer Care Executive at Aegis BPO and an External Analyst at Genpact, where I managed Gujarati calls and audits.

My experience extends to content writing for companies like Contentratechnologies and T&N Business Services, where I focused on creating engaging content for the Gujarati-speaking audience. I am proficient in desktop publishing and various software packages, including MS Office and Adobe Photoshop, which enhance my ability to deliver high-quality content.

Experience

Work history, roles, and key accomplishments

External Analyst Audit

Genpact

Served as an External Analyst Audit for the Airtel 121 inbound process, focusing on Gujarati calls and ensuring quality and compliance in customer interactions.

Analytical Skills Quality Assurance

Content Writer

Contentratechnologies

Worked as a Content Writer specializing in the Gujarati language, creating engaging and relevant content for various platforms.

Content Writing Creative Writing

Content Moderator Analyst

T&N Business Service Pvt Ltd

Employed as a Content Moderator Analyst for Google Ads, focusing on content moderation in the Gujarati language to ensure compliance with guidelines.

Content Moderation Google Ads Compliance

Customer Care Executive

Aegis BPO

Worked as a Customer Care Executive handling Gujarati calls for VFS Global service, providing support and assistance to customers in their native language.

Customer Service Communication Skills Problem Solving