ARAnika Ramdial
@anikaramdial
Experienced administrative professional and early childhood educator focused on reliable, compassionate support.
Trinidad and TobagoWhat I'm looking for
I am an administrative professional and compassionate early childhood educator with over three years of experience in administrative support, customer service, medical scheduling, and preschool teaching assistance. I have proven strengths in time management, clear communication, team collaboration, and use of office and healthcare systems such as Microsoft Office, Sage 50, QuickBooks, Salesforce, and PointClickCare.
I have developed and implemented lesson plans, supported lead teachers, conducted developmental assessments, and managed high-volume scheduling and patient interactions for U.S.-based healthcare and customer service operations. I am committed to delivering high-quality, timely work, fostering safe inclusive learning environments, and applying analytical problem-solving to operational challenges.
Experience
Work history, roles, and key accomplishments
Medical Scheduler
Solaris Healthcare
Feb 2024 - Dec 2025 (1 year 10 months)
Scheduled medical appointments and coordinated transportation and lab services, documented patient interactions in PointClickCare, and managed high-volume calls while maintaining service-level expectations.
Teacher Assistant
Clarke Rochard Government ECCE Center
Feb 2025 - Mar 2025 (1 month)
Supported lead teacher in developing and implementing weekly lesson plans, conducted developmental assessments, and provided one-on-one support to students, improving individualized learning outcomes.
Customer Service Representative Agent
Iqor Shared Services Call Center
Dec 2024 - Jan 2025 (1 month)
I worked as a Call Centre Agent trying to resolve customers issues from the United States and abroad. I kept notes on file updated customers card on file and made payments for them.
Secretary / Receptionist
Danny's Automotive Repair
Jun 2021 - Jan 2022 (7 months)
Managed front-desk operations, customer reception, document preparation, inventory tracking, and follow-up communications to support daily business operations.
Customer Service Representative
iQor Trinidad
Dec 2023 - Jan 2025 (1 year 1 month)
Handled inbound customer calls for American Home Shield, resolved issues, dispatched technicians, and communicated updates to customers, supporting operational service delivery.
Education
Degrees, certifications, and relevant coursework
UCUniversity of the West Indies, Global Campus
Diploma/Undergraduate programme, Early Childhood Development & Family Studies
2024 -
Grade: GPA 3.80
Enrolled in Early Childhood Development & Family Studies; completed Semester 1 courses with a 3.80 GPA and named Honor Roll student for Semester 1 (2025).
Caribbean Advanced Proficiency Examinations (CAPE)
CAPE Units, Business Studies
Pursued CAPE Unit 1 and 2 in Business Studies with subjects including Accounting, Communication Studies, Caribbean Studies, Economics, and Sociology.
Caribbean Secondary Education Certificate (CSEC)
CSEC, Secondary Education
Pursued CSEC subjects including Business Studies, English A, Principles of Business, Integrated Science, Electronic Document Preparation and Management, Office Administration, and Mathematics.
Tech stack
Software and tools used professionally
Availability
Location
Trinidad and TobagoAuthorized to work in
Job categories
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