I've managed end-to-end shipping container orders for Shipped.com across the US market, coordinating customers, depots, carriers, and deliveries while negotiating transport costs and resolving operational issues.
At Sinacco Sdn. Bhd., I managed operations for a European fashion brand across Malaysia, Vietnam, and Poland, coordinating production, suppliers, logistics, quality, schedules, and project priorities. I also led CRM operations for the YouTube Legal Team on a Google project, handling Vietnam government-related cases with policy compliance and data confidentiality.
Across 12 years in logistics, project management, marketing, sales, and hospitality, I've supported multicultural teams, trained colleagues, improved workflows, and kept customer and stakeholder needs moving in fast-paced environments.
