Angi L

Developed and maintained scalable web applications using modern frontend and backend technologies. Built responsive user interfaces and backend services, integrated third-party APIs, and implemented secure authentication and data protection practices.

Increased customer satisfaction and retention, improved sales conversion and revenue, and exceeded sales and performance targets. Reduced response and resolution times and resolved complex customer issues efficiently.

Resolved complex customer issues related to bookings, cancellations, payments, refunds, and account access while maintaining high customer satisfaction. Managed high-volume support interactions, de-escalated sensitive cases, and consistently achieved key performance and quality targets.

Designed, developed, and maintained web-based software solutions, building frontend and backend components. Created and maintained REST APIs, managed relational databases, and performed testing, debugging, and quality assurance.

Created high-quality 3D models, digital assets, and visual environments, developing textures, materials, and lighting setups. Designed logos, visual identities, branding materials, and UI elements using Blender, Photoshop, Illustrator, and Figma.

Developed responsive websites using HTML5, CSS3, and JavaScript, and created website layouts and user interfaces. Assisted with frontend development, WordPress CMS, testing, debugging, and performance optimization.

Studied programming fundamentals and computer science concepts, learning HTML, CSS, and basic JavaScript. Created small programming and web development projects and explored graphic design and digital illustration.

Developed personal and freelance web development projects, creating website prototypes and responsive user interfaces. Designed logos and digital branding materials, and created graphic content for online platforms.

Started independent studies in programming and digital technologies, learning computer fundamentals and software concepts. Developed basic programming projects and explored graphic design and 3D design software.

Professional Certificate Level 3 in Advanced Digital Design and 3D Modeling, covering advanced graphic design, 3D modeling, animation, rendering, multimedia production, and digital content creation.

Professional Certificate Level 3 in Advanced Software Development, covering advanced programming, software engineering, database management, APIs, software architecture, testing, and secure coding.

Advanced Technician in 3D Animation, Games and Interactive Environments, covering 3D modeling, animation, digital environments, video game design, texturing, lighting, rendering, and interactive media.

Advanced Technician in Web Application Development, covering frontend and backend development, JavaScript, HTML5, CSS3, PHP, Python, databases, REST APIs, and web security.

Intermediate Vocational Training in Graphic Design and Digital Media, covering graphic design, digital illustration, Adobe Photoshop, Illustrator, typography, and visual communication.

Intermediate Vocational Training Technician in Microcomputer Systems and Networks, covering computer systems, operating systems, networks, hardware maintenance, and cybersecurity fundamentals.

Bachillerato in Science and Technology, covering mathematics, physics, technology, computer science, and technical drawing.

Compulsory Secondary Education with a strong interest in technology, computer science, and digital systems.