At Atrium Health Wake Forest Baptist Medical Center, I directed sterile processing operations across five medical centers and seven SPDs, managing 160+ FTEs and an annual operating budget exceeding $11 million. I founded the Sterile Processing Academy, which achieved 75%+ national certification and eliminated contract labor dependency.
I also led readiness and transition planning for facility expansions and used Lean Six Sigma, root cause analysis, and workflow redesign to reduce IUSS from 7% to 0% while sustaining a 0.04% instrument/tray error rate. Across healthcare operations and consulting engagements, I’ve supported regulatory readiness, process standardization, and operational improvement.

