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Angel Villalobos

@angelvillalobos

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Experienced electronics engineer with a focus on technical support.

Mexico

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What I'm looking for

I seek a role that values continuous learning and innovation, where I can leverage my technical expertise and teaching experience.

With over 20 years of experience in technical support, networks, and education, I am a dedicated electronics engineer specializing in digital systems. My journey has equipped me with a robust skill set that includes the configuration and maintenance of computer systems and networks, as well as a strong foundation in artificial intelligence and digital cartography.

Throughout my career, I have held various roles, including Technical Support Engineer and IT Manager at RAPICALL, where I successfully implemented and configured a call center system based on Linux and Windows. My teaching experience at TESVG has allowed me to share my knowledge in electronics and AI, fostering a new generation of engineers. I am committed to continuous improvement and possess both technical and pedagogical competencies that drive my professional ethos.

Experience

Work history, roles, and key accomplishments

IT Manager

RAPICALL

Jan 2021 - Present (4 years 9 months)

Installed and configured call center systems based on Linux Ubuntu and Windows. Administered networks, provided user support, and performed hardware/software maintenance.

Ubuntu Windows Network Administration Maintenance Software Maintenance SIP Naumen

Professor and Researcher

TESVG - Tecnológico de Villa Guerrero

Jan 2019 - Present (6 years 9 months)

Taught classes related to electronics and artificial intelligence. Developed academic research projects.

Electronics Artificial Intelligence Research Teaching Curriculum Development

Independent Computer Technician

Freelancer

Jan 2007 - Present (18 years 9 months)

Managed the purchase, sale, maintenance, and repair of computer equipment. Configured LAN/WiFi networks and provided technical support and consulting to private clients.

Technical Support Customer Service Sales Troubleshooting

IT Professor and Support Technician

Universidad San Marcos

Jan 2007 - Present (18 years 9 months)

Taught computer science at the undergraduate and high school levels. Provided technical support for university systems.

Computer Science Technical Support Teaching Curriculum Development IT Systems

Special Services Professional

INEGI

Jan 2005 - Present (20 years 9 months)

Performed GPS surveying and digitized land plots using AUTOCAD. Contributed to cadastral information projects.

Autocad Digital Cartography Data Collection

Service Engineer

Microformas

Jan 2004 - Present (21 years 9 months)

Provided maintenance services for Fujitsu ATMs. Ensured the operational efficiency of banking equipment.

Fujitsu Technical Support Troubleshooting

Professor Assistant

UAM Azcapotzalco

Jan 2000 - Present (25 years 9 months)

Assisted with software installations for Windows and Linux, managed web servers, and set up network installations. Provided technical support and classroom assistance.

Windows Linux Technical Support Classroom Assistance

Education

Degrees, certifications, and relevant coursework

UAEMEX Tianguistenco

Master of Science, Computer Science

2017 -

Pursued a Master's degree focusing on Artificial Intelligence. Thesis is currently in progress, demonstrating ongoing commitment to advanced studies in computer science.

National Autonomous University of Mexico (UNAM)

Master of Science, Telecommunications

2005 - 2007

Grade: Certificate

Undertook a Master's program in Telecommunications. The program was not completed, but a certificate of partial completion was obtained.

UAM Azcapotzalco

Engineer, Electronic Engineering in Digital Systems

1995 - 2003

Grade: Titulado

Completed 100% of the credits for a degree in Electronic Engineering with a specialization in Digital Systems. Successfully obtained the professional title upon completion.