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Angel Soul

@angelsoul

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Keyholder/Shift Lead at Bath and Body Works improving product availability and customer engagement.

United States

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At Bath and Body Works, I coordinate shift openings and closings, handovers, and task delegation to support store operations and customer service.

I introduced targeted floor layouts for high-interest product clusters and oversaw stock receiving and shelf replenishment to support product availability.

At AMAZING LASH STUDIO, I maintained a closing percentage of 40% or higher and exceeded monthly sales goals by identifying client needs and recommending services. I also analyzed customer attrition data to inform retention and service improvements.

At PREEZ DISTILLERY, I represented the brand at events and collaborated with local businesses, influencers, and community organizations on campaigns. Earlier, as an Assistant Manager at RUE 21, I directed daily store operations and maintained visual merchandising standards.

Experience

Work history, roles, and key accomplishments

Current

Keyholder/Shift Lead

Current

Bath and Body Works

Apr 2025 - Present (1 year 6 months)

Spearheaded shift openings and closings, ensuring operational readiness and seamless customer service. Coordinated cross-shift handovers and task delegation to maintain coverage during peak periods, and introduced targeted floor layouts to enhance customer engagement.

Operational Readiness Floor Planning stock replenishment POS systems Customer Relationship Management Customer Satisfaction Teamwork

Sales Consultant and Logistics Coordinator

Amazing Lash Studio

Oct 2023 - Mar 2025 (1 year 5 months)

Maintained a consistent closing percentage of 40% or higher, exceeding monthly sales goals by identifying client needs. Analyzed customer attrition data to provide insights for improving retention and streamlined logistics processes.

Sales Analysis Customer Relationship Management Customer Satisfaction Conflict Resolution Teamwork Logistics Data Analysis

Statewide Marketing Director & Brand Representative

Preez Distillery

Sep 2022 - Jan 2024 (1 year 4 months)

Traveled statewide to represent the brand at trade shows, festivals, and promotional events, increasing brand recognition. Collaborated with local businesses, influencers, and community organizations to create campaigns that enhanced brand exposure.

Brand Representation Marketing Event Coordination Collaboration Communication Skills

Assistant Manager

Rue 21

May 2021 - Oct 2022 (1 year 5 months)

Directed daily operations of the store, leading a team of associates to meet and exceed sales, service, and operational goals. Ensured brand standards through strategic floor sets and analyzed sales reports to inform strategy adjustments.

Team Management Visual Merchandising Sales Analysis Inventory Control Store Operations Leadership