Looking for a job

Angelina Romanova

@angelinaromanova

Message

I improve guest experiences, sales, and operations in fast-paced hospitality environments.

Portugal

Message

What I'm looking for

I'm looking for a fast-moving, goal-oriented team where I can take ownership, support customers, improve operations, and help create something people genuinely value.

I've supported guest experiences and daily operations at Victoria Golf Resort and Spa, managed by Accor, creating signature cocktails and increasing daily cocktail sales by approximately 30% through storytelling-based premium recommendations.

As a Restaurant Manager at Karl and Friedrich in St. Petersburg, I was promoted from Hostess within one year. I managed guest relations, team coordination, and operational flow while resolving requests quickly and maintaining service quality.

I also improved staff workflow by creating training checklists and contributed proactive ideas to strengthen the employee environment.

Earlier, at Dance Studio Sportify, I handled customer communication, scheduling, registrations, sales, and social media. I enjoy connecting with people, understanding their needs, and turning them into positive results for customers and businesses.

Experience

Work history, roles, and key accomplishments

Bartender Trainee

Victoria Golf Resort and Spa, Managed by Accor

Jul 2025 - Oct 2025 (3 months)

Created signature cocktails for specials, experimenting with flavors and presentation techniques. Increased daily bar cocktail sales by approximately 30% through storytelling-based recommendations of premium gins and the 'cocktail of the day', encouraging guests to try new options.

Cocktail Creation Sales Customer Service Multitasking Time Management

Restaurant Manager

Restaurant Karl and Friedrich

Jan 2021 - Dec 2024 (3 years 11 months)

Promoted from Hostess to Restaurant Manager within one year due to outstanding performance. Managed guest relations, team coordination, and daily operational flow in a fast-paced environment, resolving guest requests and issues quickly and professionally.

Time Management Multitasking Attention To Detail Sales Support Analytical Thinking Team Coordination Microsoft Word

Dance Studio Manager

Dance Studio Sportify

Jan 2019 - Dec 2021 (2 years 11 months)

Handled daily communication with customers, helping with questions, scheduling, and registrations. Revamped the Instagram page by focusing on profitable activities and eliminating less popular programs, developing the studio's social media presence and engaging in active sales.

Customer Service Social Media Management Sales Flexibility