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Angelica Mendez

@angelicamendez

I manage aerospace engineering data, configuration processes, and customer deliverables.

Puerto Rico
Message

What I'm looking for

I'm looking to contribute my configuration management, engineering data, project coordination, and continuous-improvement experience to an agency, company, or corporation where I can collaborate effectively and support successful program delivery.

I've supported Honeywell Aerospace engineering programs by managing configuration data, engineering releases, EBOM transfers, and customer deliverables for Defense, Space, and General Aviation applications.

I coordinate cross-functional project work, develop CDRLs and SDRLs, validate EEE component supplier data, and drive improvements to CMADS engineering processes and automation tools. My experience also includes customer account support, service agreements, export compliance, workload metrics, and resolving technical and configuration-management issues.

Experience

Work history, roles, and key accomplishments

HA

Representative II Customer Support

Aug 2017 - Sep 2018 (1 year 1 month)

Provided services in Business General Aviation involving Navigation Database, entering service agreements in BSM, and supporting new customers, aircraft service transfers, and renewals. Managed workflow, maintained metrics on workload and revenue generating activities, and supported export compliance processes.

Education

Degrees, certifications, and relevant coursework

US

University Ana G. Mendez (SUAGM)

Bachelor's degree, Social Science

Bachelor's degree in Social Science with a concentration in Social Worker.

Tech stack

Software and tools used professionally

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