At SUPERBOT LLC, I manage operational projects and Jira backlogs, coordinating work with PM, CSM, and Development teams. I identify process gaps and implement workflow improvements, SOPs, quality controls, reporting, and automation that reduced manual work by 30%.
At NORY AI, I lead and coordinate a 10-person operations team and oversee reconciliation and payment operations for 55+ accounts, processing 100+ invoices per week.
At UBERALL, I managed location marketing and data operations for thousands of client locations worldwide, maintaining business information across 50+ online directories and platforms. I coordinated listing operations and worked with clients and platform partners on data quality and issue resolution.
At SFL – We Do Software!, I managed relationships with external directory partners and owned data synchronization and quality-control workflows. I also supported Google Business Profile and Facebook publication workflows.
