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Angel Gatewood

@angelgatewood

Leasing Agent at Fogelman, supporting resident experiences and day-to-day leasing operations.

At Fogelman, I manage customer inquiries, consultations, applications, and documentation through move-in. I prepare agreements and renewals, coordinate service requests, and use Yardi and Knock CRM to maintain customer records and support resident retention.

At Henry Turley Company, I helped increase community occupancy from approximately 70% to 90% while averaging 7 leases per month. Earlier, as Assistant Store Manager at Designer Shoe Warehouse (DSW), I supervised daily retail operations, coached team members, and managed inventory and scheduling.

Experience

Work history, roles, and key accomplishments

Current

Leasing Agent

Current

Fogelman

Aug 2025 - Present (1 year 2 months)

Manage customer inquiries, consultations, applications, and documentation from initial contact through move-in. Conduct apartment tours, prepare leases and renewals, and coordinate service requests to ensure resident satisfaction.

Yardi Knock CRM Customer Service Lease Administration Resident Retention Marketing Communication Skills Multitasking

Leasing Consultant

Henry Turley Company

Jul 2024 - Jul 2025 (1 year)

Served as primary point of contact for residents and prospective clients, providing personalized service and timely follow-up. Increased community occupancy from approximately 70% to 90% while averaging 7 leases per month.

Consultative Sales Customer Service Lease Administration Resident Retention Communication Skills

Leasing Agent

RPM Living

Apr 2025 - Jun 2025 (2 months)

Built customer relationships through responsive communication and maintained accurate records using Yardi and Knock CRM. Created social media marketing content and assisted with daily office operations.

Yardi Knock CRM Social Media Marketing Customer Service Administrative Support

Assistant Store Manager

Designer Shoe Warehouse

Feb 2021 - Jun 2024 (3 years 4 months)

Supervised daily retail operations while coaching and developing team members. Managed inventory, merchandising, scheduling, and operational compliance, and assisted in achieving sales goals through leadership.

Retail Operations Team Leadership Inventory Management Scheduling Sales Training

Office Assistant

Merry Maids

Apr 2019 - Jan 2020 (9 months)

Coordinated scheduling, customer communications, and administrative operations. Maintained records using Microsoft Office, Google Workspace, and Calendly, and assisted with inventory management.

Microsoft Office Google Workspace Calendly Scheduling Customer Service Administrative Support