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Crystal Bryant

@crystalbryant

Multifamily leasing professional at Momentum Communities who leased apartments and coordinated tours, applications, and move-ins.

United States

Message

At Momentum Communities, I leased apartments, conducted tours, processed applications, and prepared lease documents. I also managed resident communications and coordinated move-ins while supporting occupancy goals.

At Dasmen Residential, I greeted prospects, gave tours, and handled leasing paperwork and renewals. I used Yardi and Knock, followed Fair Housing requirements, and helped with marketing and community events.

In my current customer service role at Wholesale Mobile Homes, I build customer relationships, stay current on products and policies, and meet daily service quotas with a focus on quality.

I'm completing the South Carolina real estate licensing process after finishing pre-licensing education. My training covered real estate law, contracts, fair housing, financing, property valuation, and transaction coordination.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Specialist

Current

Wholesale Mobile Homes

Jan 2021 - Present (5 years 9 months)

Developed effective relationships with customers through active listening, problem-solving, and follow-up communication. Maintained knowledge of current products, services, procedures, promotions, pricing, policies, and processes.

Customer Service Communication Skills Problem Solving Follow up

Experienced Leasing Manager

Momentum Communities

Dec 2025 - Sep 2026 (9 months)

Leased apartments, conducted tours, processed applications, prepared lease documents, managed resident communications, coordinated move-ins, and maintained occupancy goals. Utilized Yardi, OneSite, and Knock to support daily property operations and customer service.

Yardi One Site Knock Property Leasing Resident Relations Lease Administration Occupancy Management

Leasing Consultant

Dasmen Residential

May 2025 - Sep 2025 (4 months)

Greeted and assisted prospects, gave tours, and explained apartment features. Handled applications, leasing paperwork, and renewals while providing excellent customer service and supporting marketing efforts.

Yardi Knock Customer Service Fair Housing Marketing Social Media Property Tours

Rural Carrier

USPS

Dec 2015 - Aug 2022 (6 years 8 months)

Delivered mail and packages with precision and efficiency, ensuring customers received items on time. Maintained exceptional customer relations while using a personal vehicle for delivery routes.

Delivery Client Relations Vehicle maintenance safety standards

Office Manager

GCW Transport

Oct 2018 - Dec 2020 (2 years 2 months)

Managed day-to-day office operations, including ordering supplies, maintaining equipment, and managing calendars. Processed payrolls biweekly using accounting software and delivered quality customer service.

Office Management Payroll Accounting Software Organizational Skills Customer Service

Postal Service Employee

USPS

May 2015 - Sep 2018 (3 years 4 months)

Inspected outgoing mail for accuracy in addressing, weight, and postage applied. Maintained records of postage fees collected and responded to customer inquiries regarding postal regulations and services.

Mail Processing Record keeping Customer Service Attention To Detail

Education

Degrees, certifications, and relevant coursework

Real Estate School of Success

Real Estate (Trade School), Real Estate

2026 -

Completed pre-licensing education for South Carolina real estate licensure, covering real estate law, contracts, fair housing, financing, property valuation, agency relationships, ethics, marketing, and transaction coordination. State licensing examination scheduled.