At Greystar, I supported a phased parking optimization initiative spanning approximately 1,000 spaces and 600 apartments. I identified discrepancies across physical conditions, parking maps, and CRM records, helping correct about 50 inaccurate rentable-item records.
I also coordinated resident and vehicle audits, registering more than 100 previously undocumented vehicles and supporting parking changes associated with approximately $20K in increased monthly revenue to date. For a 685-unit luxury high-rise, I coordinated the client lifecycle from prospect engagement through post-move-in support.
Previously, at SENTRAL, I led a cross-functional occupancy-improvement initiative that supported growth from approximately 70% to 100% within six months. Across my real estate and property management roles, I’ve worked on customer journeys, market analysis, process improvement, and CRM data integrity.
