angela wang

Coordinated and scheduled oncology appointments including chemotherapy, radiation therapy, lab services, and follow-ups. Verified insurance eligibility and prior authorizations, and maintained accurate appointment details in the EMR while managing high-volume patient communications.

Managed patient intake and vital signs, documented symptoms, and supported providers with exams and minor procedures. Performed in-house testing, collected and labeled specimens for labs, and maintained EMRs while supporting front-desk operations as needed.

Coached clients through dieting and weight-loss challenges by setting goals, monitoring progress, and adjusting programs based on results. Coordinated lab operations including equipment maintenance, inventory management, compliance, quality control, and client follow-up communications.

Supervised non-professional employees while maintaining strong customer service and communication across patients, providers, staff, and referral sources. Managed day-to-day operations through scheduling/time management and execution of short-term goals and objectives.

Provided nutritional counseling and program education including meal planning and food journal review, and educated patients on weight-loss medications. Collected vitals and biometric measurements, performed blood draws/EKGs, charted in Practice Fusion, and handled patient check-in/out, payments, and scheduling support.

Processed and prepared a wide range of specimens for laboratory analysis, including urine, blood, body fluids, and pathology samples. Labeled specimens using patient identifiers, maintained lab records and quality-control logs, and used Epic software to enter specimen data.

Managed restaurant operations including food preparation standards, portioning, presentation, and guest experience. Handled customer complaints, maintained sanitation and government-required records, coordinated equipment maintenance, and supervised staff to support compliance with liquor regulations.

Supported customers by answering questions about banking products and account types and reviewing account status, checks, and charges. Assisted with fraud/identity theft cases, card replacement, address changes, and transfers between accounts.

Assisted with patient intake, vital measurements, and room preparation while documenting medical history and chart notes. Collected specimens, sterilized instruments, supported diagnostic testing (including x-ray and EKG), and scheduled patients for tests or admission.

Answered and routed calls via a switchboard, greeted patients, completed intake and insurance documents, and scheduled appointments. Transcribed messages and practitioner recommendations into medical records and performed bookkeeping duties such as credits/collections and billing.

Supervised employees engaged in sales and inventory-related activities, including reconciling cash receipts and ensuring satisfactory customer service. Supported marketing strategy efforts, coached staff on handling difficult sales, and monitored performance to maintain service and quality standards.

Earned a Medical Assisting diploma from Athens Technical College in May 2015.