Megan Cross

Schedule and coordinate surgeries and pre-op appointments, obtain authorizations and medical clearances, and streamline patient documentation to improve clinic efficiency. Facilitated communication between physicians, hospital departments, and vendors while scribing and managing EMR records.

Facilitated patient flow and specimen management across seven imaging modalities, performed administrative tasks including scheduling and PACS management, and instructed new hires to maintain high-quality patient care. Managed inventory and communicated procedure preparations to patients.

Monitored vitals for 40+ patients daily, performed phlebotomy and EKGs, conducted rapid in-house testing, managed scheduling and insurance intake, and assisted physicians with exams and minor procedures while maintaining HIPAA/OSHA compliance.

Provided table service, managed orders and alcohol inventory, and maintained cleanliness and compliance with state regulations in a restaurant setting. Communicated between kitchen and patrons to ensure timely service.

Provided personal care, meal preparation, and household support for multiple clients following care plans to ensure safety and daily living assistance. Managed rotational caseload and adhered to client-specific instructions.

Served patrons in a 70+ seat restaurant, handled reservations and takeout calls, and maintained dining and equipment cleanliness to support efficient operations and guest satisfaction.

Assisted 15+ residents per shift with activities of daily living, coordinated group activities, and charted vitals and resident issues to support continuity of care in an assisted living facility.

Provided service and bartending duties including seating, menu presentation, table bussing, and implementing promotional menu items to enhance customer experience and restaurant presentation.

Completed CMAA/EHRS/CCMA program and clinicals including 220 hours at Chattanooga Bone & Joint, graduating in January 2021.

Completed coursework in Nursing between 2014 and 2016.