Angela Uwak

I’m a client-focused professional with hands-on experience in relationship management, client communication, and operational coordination. I’m known for managing competing priorities, resolving client concerns proactively, and maintaining accurate records in fast-paced environments.

In my Law Intern role at Bailey Chambers, I served as a primary point of contact for clients—addressing inquiries, scheduling consultations and hearings, and supporting daily administrative operations. I maintained organized records of client communications, case files, and legal documents while strengthening efficiency through careful data entry, document preparation, and file management.

As an Appointment Setter at the International Centre for Arbitration & Mediation, I connect clients with ADR professionals by gathering feedback, coordinating consultations, and conducting targeted outreach that promotes arbitration and mediation. I also track outreach activities, scheduled appointments, and client interactions in the organization’s CRM/database, improving workflow efficiency by 25%.