Open to opportunities

ANGELA PAYNE

@angelapayne

Message

Senior project management and PMO professional with 20+ years supporting VA programs.

United States

Message

What I'm looking for

I seek a senior PMO or project management role where I can lead VA-focused programs, improve processes, mentor teams, and drive compliance and measurable operational improvements.

I am a seasoned PMO and project management professional with over two decades of administrative, strategic planning, and program support experience focused on Department of Veterans Affairs initiatives.

I specialize in queue and release management, risk management, reporting (VAPARS), ServiceNow queue oversight, and coordinating cross-functional teams to deliver complex VA product line work.

I've led documentation efforts, developed SOPs, authored technical and user-facing guides, and created automated intake workflows using SharePoint, Teams, and Power Automate to streamline operations and improve throughput.

My approach combines mentorship, process improvement, and effective stakeholder collaboration to drive measurable results and ensure compliance with VA standards and governance.

Experience

Work history, roles, and key accomplishments

Current

Principal Consultant

Current

LTS

Aug 2015 - Present (10 years 3 months)

Provide PMO and administrative leadership supporting VA Health Services portfolios, mentoring staff, driving proposal support, and improving reporting processes to position LTS competitively with the VA.

Project Management VA Systems (CPRS PCMM)ServiceNow SharePoint Risk Management Technical Writing

PMO Support Analyst

LTS

Apr 2022 - Aug 2024 (2 years 4 months)

Supported VA Clinical Services Diagnostics SPL PMO with data calls, ACOE scorecards, VAPARS compliance, risk register management, and national reporting to maintain program visibility and compliance.

Risk Management Data Validation Agile Reporting SharePoint Stakeholder Management Project Reporting

VAS PMO Support Lead

LTS

Oct 2019 - Apr 2022 (2 years 6 months)

Led PMO support for VistA Audit Solution, managing VAPARS reporting, risks, release activities, and authoring technical documentation to achieve IOC readiness and improve project monitoring.

Risk Management Technical Writing Release Management PMO

Release / Project Manager

LTS

Jan 2019 - Oct 2019 (9 months)

Managed release and project activities for VLER/VHIE initiatives, coordinated cross-functional teams, developed user stories/epics, and supported DMLSS JIF pilot CD1 preparations.

Release Management Requirements Gathering Documentation

Sr. Process Analyst

LTS

Aug 2015 - Jan 2019 (3 years 5 months)

Supported VCE through requirements analysis, program roadmap review, process improvement recommendations, and oversight of program-level artifacts and documentation.

Requirements Management Process Improvement Documentation Stakeholder Analysis Gap Analysis PMO Support