Angela Letourneau
@angelaletourneau
Detail-oriented data accuracy specialist delivering high-volume entry with speed, <2% error, and reliable remote productivity.
United StatesWhat I'm looking for
I’m a detail-oriented data accuracy specialist with 25+ years of experience entering, updating, and verifying high-volume information across multiple systems. I’m known for exceptional speed (15,000+ KPH) and <2% error rate, backed by a strong track record of reviewing records for errors and resolving discrepancies.
My work centers on data verification and cross-checking—ensuring information is complete, consistent, and ready for final submission. I maintain organized digital files and workflows while handling confidential information with care, including documenting processes and procedures to support consistent results.
I’ve built proven remote work productivity through roles including Client Relations Account Manager at FIS, where I enter, update, and validate client and system information across internal platforms. I also serve as a primary liaison between clients and internal teams, coordinate cross-functional collaboration to research problems, verify data, resolve discrepancies, and support troubleshooting and quality testing of defects.
Experience
Work history, roles, and key accomplishments
Entered, updated, and validated client and system information across multiple internal platforms, reviewing records to catch errors and inconsistencies. Served as a primary liaison between clients and internal teams to verify data, resolve discrepancies, and support remote productivity with troubleshooting and quality testing.
Managed system updates, maintenance cycles, and release activities while resolving complex tickets through detailed data verification. Conducted business reviews, maintained organized documentation, and delivered consistent accuracy and productivity while working remotely.
Documented processes and procedures to support consistent workflows and researched/resolved client requests involving credit processing, user access, fraud, accounting, and reporting. Communicated updates and resolutions clearly and educated clients on systems and procedures in a remote environment.
Managed a portfolio of approximately 8,000 accounts, maintaining meticulous tracking of account details. Conducted extensive research to resolve inquiries and collaborated with internal teams to streamline issue handling and data accuracy.
Served as primary contact for 700+ credit union clients, handling onboarding, account changes, and training. Researched and resolved client inquiries to ensure accurate updates and maintain strong client relationships.
Data Conversion Operator
United States Postal Service
Jan 2005 - Jan 2007 (2 years)
Entered and updated high-volume address data using USPS-specific coding standards, consistently ranked in the top 2% of operators with 15,000+ keystrokes per hour and <2% error rate. Reviewed records for errors and inconsistencies, verified accuracy via cross-checking, and maintained organized digital workflows.
Data Conversion Operator
United States Postal Service
Jan 1997 - Jan 1998 (1 year)
Entered and updated high-volume address data using USPS-specific coding standards, consistently ranked in the top 2% of operators with 15,000+ keystrokes per hour and <2% error rate. Reviewed records for errors and inconsistencies, verified accuracy via cross-checking, and maintained organized digital workflows.
Education
Degrees, certifications, and relevant coursework
Florida Metropolitan University
Bachelor of Science, Accounting
Earned a Bachelor of Science degree in Accounting from Florida Metropolitan University.
Florida Metropolitan University
Associate of Arts, Marketing & Management
Earned an Associate of Arts degree in Marketing & Management from Florida Metropolitan University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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