Angela Higginbotham
@angelahigginbotham
Dynamic leader skilled in operational efficiency and strategic planning.
What I'm looking for
I am a dynamic leader with a proven track record at Wild Birds Unlimited, where I excelled in enhancing team performance and customer satisfaction through innovative strategies and effective communication. My role as Regional Operations Manager allowed me to organize regular meetings with regional staff, monitor sales metrics, and implement new policies that contributed to the success of our million-dollar stores.
With a strong background in operational controls development and management, I have consistently achieved and surpassed financial goals. My experience spans various roles, including Wine Steward and Account Manager, where I honed my skills in inventory management, customer service, and strategic planning. I am passionate about fostering a collaborative work environment and driving operational excellence.
Experience
Work history, roles, and key accomplishments
Regional Operations Manager
Wild Birds Unlimited
Oct 2021 - Jan 2025 (3 years 3 months)
As Regional Operations Manager, I organized staff meetings, monitored sales metrics, and trained new managers. I successfully implemented policies and procedures, ensuring operational discipline and inventory management, leading my locations to achieve million-dollar status.
Wine Steward
J's Bottle Shop
Mar 2019 - Jan 2021 (1 year 10 months)
As a Wine Steward, I welcomed and assisted guests with their wine selections, maintained an organized environment, and managed inventory. I coordinated wine tastings and promotional displays, ensuring a positive customer experience.
Account Manager
ITW Labels
Mar 2016 - Jan 2019 (2 years 10 months)
In my role as Account Manager, I supported customer service representatives by processing detailed custom orders and maintaining accurate inventory records. I collaborated with various departments to fulfill client needs effectively.
Administrative Assistant
AGL Resources
Jun 2007 - May 2015 (7 years 11 months)
As an Administrative Assistant, I managed the Director's schedule, coordinated events for employees, and created an electronic filing system. I also prepared presentations for regional meetings, enhancing communication and organization.
Education
Degrees, certifications, and relevant coursework
Roehampton University
Bachelor of Science, General Studies
2003 - 2007
Clayton State University
Associate of Applied Science, Applied Science
2001 - 2003
Availability
Location
Authorized to work in
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