Looking for a job

Andrés Sanchez

@andrssanchez

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I optimize scalable operations through data, Lean Six Sigma, and high-performing teams.

Colombia

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What I'm looking for

I'm looking for an operations leadership role where I can scale processes, use data to improve performance, build high-performing teams, and drive measurable business outcomes.

At Anchora, I lead end-to-end operations across 30+ business functions, improving performance by up to 30% through KPI frameworks, Lean Six Sigma, and targeted coaching. I also scaled operational capacity by up to 50% through workforce planning, hiring, onboarding, and development.

I've built company-wide SOPs, performance-management systems, and reporting pipelines using Power BI, Power Query, and Excel. Across operations leadership roles at Anchora and Atlantic Quantum Innovation, I've managed SLAs, stakeholder relationships, workforce capacity, service quality, and cross-functional delivery.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Anchora

Dec 2022 - Present (3 years 9 months)

Directed end-to-end operations across 30+ business functions, delivering up to 30% performance improvement through Lean Six Sigma and KPI frameworks. Scaled operational capacity by up to 50% and architected multi-departmental SOPs.

Lean Six Sigma KPI Monitoring Power BI Power Query Excel Workforce Planning SOP Design Data Analysis Stakeholder Management

Senior Team Leader

Anchora

Jul 2021 - Dec 2022 (1 year 5 months)

Directed cross-functional delivery teams, sustaining SLA adherence and quality standards. Built KPI dashboards and led staffing and selection processes during expansion.

SLA Management KPI Dashboards Team Leadership Staffing Coaching Data Analysis

Team Leader

Anchora

Mar 2021 - Jul 2021 (4 months)

Managed service delivery teams to ensure operational efficiency and SLA achievement. Identified performance trends and deployed corrective action plans.

SLA Management Performance Management Team Leadership Coaching

Team Manager

Atlantic Quantum Innovation

Jan 2018 - Jan 2021 (3 years)

Managed SLA performance and workforce management alignment, monitoring staffing coverage and capacity planning. Served as primary stakeholder point of contact.

SLA Management Workforce Management Capacity Planning Stakeholder Management