Andrew Vasquez
@andrewvasquez
Commercial lines and client operations specialist managing accounts, audits, and carrier portals.
PhilippinesWhat I'm looking for
I manage end-to-end commercial lines account servicing for small-to-midsize clients, including annual coverage reviews, policy adjustments, and proactive risk management. I also handle annual audit workflows for Workers’ Compensation and General Liability, coordinate requirements, and support carrier compliance through accurate reports.
Outside of commercial insurance, I’ve run guest operations at Mahogany Resort Spa using hotel HMS systems and supported financial accuracy through billing, payments, and daily audits. I started in multi-channel customer service for high-volume financial transactions with phone, email, and live chat support.
Experience
Work history, roles, and key accomplishments
Virtual Operations & Commercial Lines Specialist
Agency VA
Feb 2024 - Present (2 years 6 months)
Oversee a diverse portfolio of small-to-midsize commercial clients, conducting annual coverage reviews and policy adjustments. Awarded 10 out of 12 monthly certificates of recognition in 2025 for outstanding operational performance.
Front Desk & Client Services Associate
Mahogany Resort Spa
Apr 2022 - Jun 2023 (1 year 2 months)
Managed guest reservations using Hotel Management System (HMS) with accurate precision. Partnered with housekeeping and maintenance teams to optimize room turnover times.
Assistant Store Manager
JJV Pharmacy
Dec 2017 - Dec 2020 (3 years)
Co-managed daily store operations and supervised 3 staff members. Controlled stock levels using Bronze Inventory System, preventing stockouts and mitigating product shrinkage.
Customer Service Representative
SPI Global Solution Inc.
Dec 2016 - Nov 2017 (11 months)
Delivered exceptional customer service via phone, email, and live chat for high-volume financial transactions. Resolved transactional inquiries and executed policy-compliant account adjustments.
Education
Degrees, certifications, and relevant coursework
Adamson University
Bachelor of Science, Hospitality Management
Bachelor of Science in Hospitality Management degree from Adamson University.
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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