Andrew Murray
@andrewmurray
I deliver SaaS implementations, integrations, migrations, and technical projects that connect business requirements with engineering execution.
MexicoWhat I'm looking for
I've delivered SaaS implementations, integrations, migrations, and technical projects across property management, payroll, invoicing, workforce management, and hospitality platforms.
At Placemakr, I managed concurrent deployments across property management systems, telecom infrastructure, network services, and inventory onboarding. I reduced vendor costs by 15% across three property deployments and oversaw a $400K hardware provisioning lifecycle.
At Mitratech and GuestRevu, I led customer implementations and REST API integrations, managed enterprise migrations, validated EDI and integration protocols, and worked with engineering to resolve technical blockers. At Cloudbeds, I led nine specialists and improved ticket resolution times by 20% while raising SLA achievement from 87% to 98%.
I'm also building Nexient, a local AI recruitment platform using Python, FastAPI, SQLite, Docker, n8n, Ollama, and Qwen. I build practical systems that translate technical detail into reliable delivery for customers and internal teams.
Experience
Work history, roles, and key accomplishments
Managed concurrent software deployments across property management systems, telecom infrastructure, and network services. Renegotiated vendor contracts and oversaw end-to-end provisioning for a $400K hardware portfolio.
Implementation & Integrations Specialist
Mitratech
Jan 2023 - Jun 2024 (1 year 5 months)
Led customer implementations for payroll, purchasing, invoicing, and workforce management software. Served as primary customer contact and validated compliance with EDI standards across enterprise integrations.
Led a team of 9 specialists handling operational improvements and tier-3 escalations. Improved ticket resolution times by 20% and SLA achievement from 87% to 98%.
Business System Manager
HCM Property Management
Jan 2021 - Nov 2021 (10 months)
Streamlined operational workflows across support, marketing, lead capture, and sales pipelines. Maintained and integrated core operational platforms including CRM and property management tools.
Integrations Manager & Project Coordinator
GuestRevu
Jun 2016 - Feb 2020 (3 years 8 months)
Managed REST API integrations and platform migrations supporting 4,000+ customer accounts and 50+ technology partners. Delivered two enterprise platform migrations within 12 months.
Education
Degrees, certifications, and relevant coursework
University of the Free State
Bachelor of Science, Geology
2013 - 2016
Bachelor of Science in Geology from the University of the Free State from 2013 to 2016.
Availability
Location
MexicoAuthorized to work in
South AfricaSalary expectations
Social media
Skills
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