Open to opportunities

Adrian Josue Chavez Dorado

@adrianjosuechavezdor

Message

Bilingual IT project leader driving platform upgrades, integrations, and reliable enterprise delivery.

Mexico

Message

What I'm looking for

I seek a remote role leading platform upgrades/integrations where I can drive end-to-end delivery, improve release hygiene, and mentor cross-functional teams.

I am a bilingual IT project leader with 13+ years delivering complex, cross-functional platform initiatives across global enterprises. I translate business needs into clear technical requirements, lead Agile and gated releases, coordinate vendors and engineering, and de-risk delivery through disciplined testing, change control, and measurable KPIs.

I bring hands-on experience with ServiceNow, identity protocols (SAML/LDAP/Entra ID), REST/SOAP APIs, cloud (Azure/AWS) and Kubernetes basics, plus strong stakeholder communication from execs to engineers. I have led multi-tenant upgrades, domain-separated platform rollouts, and established support/process hygiene, playbooks, and adoption materials to ensure stable, repeatable operations.

Experience

Work history, roles, and key accomplishments

Current

Senior Technical Project Manager

Current

Iron Mountain

Sep 2024 - Present (1 year 2 months)

Owns end-to-end delivery for multi-tenant platform upgrades and identity/API integrations, defining KPIs and validation checklists to ensure safe quarterly releases and rapid rollback paths.

Project Management ServiceNow SAML LDAP REST APIs Release Management UAT Change Control

Technical Project Manager

Maersk

Apr 2024 - May 2025 (1 year 1 month)

Led multi-region initiatives on a domain-separated enterprise ITSM platform, formalizing functional specs, data contracts, and test/cutover strategies to meet availability and security requirements.

Requirements Gathering ITSM Vendor Management Integration Testing Cutover Planning Performance Requirements Stakeholder Management

IT Project Manager

Citibanamex

Oct 2019 - May 2024 (4 years 7 months)

Managed roadmap increments for Incident/Change/CMDB and reporting integrations, standardized support SLAs/OLAs, and coordinated UAT sign-off and post-release warranty to improve platform hygiene.

ITSM ServiceNow UAT Regression Testing SLA

Project Engineer

Tata Consultancy Services

Dec 2014 - Oct 2019 (4 years 10 months)

Delivered multi-phase REST/SOAP integrations and SSO (SAML/LDAP/Entra ID), produced deployment/run procedures and DR tests, and supported Waterfall and Scrum teams with traceable requirements and test matrices.