Adrian Josue Chavez Dorado
@adrianjosuechavezdor
Bilingual IT project leader driving platform upgrades, integrations, and reliable enterprise delivery.
What I'm looking for
I am a bilingual IT project leader with 13+ years delivering complex, cross-functional platform initiatives across global enterprises. I translate business needs into clear technical requirements, lead Agile and gated releases, coordinate vendors and engineering, and de-risk delivery through disciplined testing, change control, and measurable KPIs.
I bring hands-on experience with ServiceNow, identity protocols (SAML/LDAP/Entra ID), REST/SOAP APIs, cloud (Azure/AWS) and Kubernetes basics, plus strong stakeholder communication from execs to engineers. I have led multi-tenant upgrades, domain-separated platform rollouts, and established support/process hygiene, playbooks, and adoption materials to ensure stable, repeatable operations.
Experience
Work history, roles, and key accomplishments
Owns end-to-end delivery for multi-tenant platform upgrades and identity/API integrations, defining KPIs and validation checklists to ensure safe quarterly releases and rapid rollback paths.
Technical Project Manager
Maersk
Apr 2024 - May 2025 (1 year 1 month)
Led multi-region initiatives on a domain-separated enterprise ITSM platform, formalizing functional specs, data contracts, and test/cutover strategies to meet availability and security requirements.
IT Project Manager
Citibanamex
Oct 2019 - May 2024 (4 years 7 months)
Managed roadmap increments for Incident/Change/CMDB and reporting integrations, standardized support SLAs/OLAs, and coordinated UAT sign-off and post-release warranty to improve platform hygiene.
Delivered multi-phase REST/SOAP integrations and SSO (SAML/LDAP/Entra ID), produced deployment/run procedures and DR tests, and supported Waterfall and Scrum teams with traceable requirements and test matrices.
Disaster Recovery Specialist
UltraBac Software, Inc.
Sep 2014 - Dec 2014 (3 months)
Scripted disaster recovery workflows and validation steps to improve auditability and recovery readiness across environments.
Network & Systems Engineer
Axtel
Feb 2014 - Sep 2014 (7 months)
Resolved complex infrastructure incidents and improved triage flows and runbook clarity to enhance operational responsiveness.
Technical Support Lead
CompuCom
Nov 2011 - Jan 2013 (1 year 2 months)
Led service desk teams through ticketing and process improvements and coordinated identity access efforts to streamline operations.
Education
Degrees, certifications, and relevant coursework
Adrian Josue hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Adrian Josue?
You can contact Adrian Josue and 90k+ other talented remote workers on Himalayas.
Message Adrian JosueFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
