Andrew Guerrero

I’m a Senior Universal Field Technician with hands-on experience installing, maintaining, and troubleshooting Cox and other communications services across coax, fiber, and ethernet. From aerial and underground cable installs to customer service problem-solving, I focus on getting services working reliably and teaching customers how to use what they’ve got.

My background also includes home automation work—setting up WiFi-enabled PoE motion cameras, window/door sensors, and smart light bulbs—plus configuring VoIP-based phone and security/gate systems. I’ve trained new trainees on coax through fiber installations, covered Cox service policies, and brought strong customer service etiquette to every job.