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Open to opportunities

Andrew Gilmour

@andrewgilmour

Customer-focused bus driver and marketing executive delivering safe service and growth.

United Kingdom
Message

What I'm looking for

I’m looking for a role where I can deliver safe, punctual service and strong customer care, or run data-informed marketing that improves onboarding and engagement. I thrive with clear standards, real-time feedback, and teamwork that values reliability.

I bring a rare mix of operational discipline and creative, data-led communication. I’ve worked across passenger transport and multichannel marketing, always prioritizing safety, reliability, and clear, people-first communication.

As a Bus Driver with Stagecoach Merseyside & South Lancashire, I operate scheduled services across high-traffic city and local routes. I maintain compliance with road traffic legislation and driver hours regulations, complete comprehensive DVSA vehicle safety checks, and support vulnerable passengers with safe boarding, securing, and alighting.

Earlier, I strengthened performance and engagement in marketing roles, including multichannel campaign delivery using targeted email flows and CRM audience segmentation. I also achieved measurable growth—contributing to a 40% increase in business scale—and led internal communications improvements through SharePoint and Viva Engage, boosting employee platform engagement and content uptake.

Across both tracks, I’m known for professionalism under pressure—responding calmly to service disruptions and difficult situations, while also refining campaigns in real time using customer insights and aligning CRM data structures with marketing needs. I’m motivated to join an organization where I can keep delivering dependable service and measurable results.

Experience

Work history, roles, and key accomplishments

Stagecoach Merseyside & South Lancashire logoSL

Bus Driver

Oct 2025 - Mar 2026 (5 months)

Operated scheduled bus services across Merseyside and Cheshire, delivering safe, punctual, and reliable passenger transport. Provided customer support, completed daily DVSA-compliant vehicle safety checks, and responded professionally to service disruptions while supporting vulnerable passengers.

AU

Marketing Executive

Ambulnz UK

Mar 2022 - Jul 2025 (3 years 4 months)

Designed and implemented multichannel marketing campaigns using targeted email flows and CRM segmentation, contributing to a 40% increase in business scale. Led internal communications improvements via SharePoint and Viva Engage and refined campaign journeys using performance tracking and customer insights.

PM

Account Executive

Paragon Event Marketing

Jan 2022 - Mar 2022 (2 months)

Delivered customer-facing campaigns in busy public environments, engaging directly with attendees and supporting colleagues during activations. Planned and executed event logistics, working to strict schedules with strong communication and teamwork.

Education

Degrees, certifications, and relevant coursework

Liverpool John Moores University logoLU

Liverpool John Moores University

Master of Science (MSc), Management and Digital Business

Completed an MSc in Management and Digital Business at Liverpool John Moores University in 2021.

University of Derby logoUD

University of Derby

Bachelor of Arts (Honours) (BA Hons), Writing and Publishing

Completed a BA (Hons) in Writing and Publishing at the University of Derby in 2020.

Tech stack

Software and tools used professionally

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