Open to opportunities

Andrew Ayubs

@andrewayubs

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Detail-oriented Quality Analyst specializing in Trust and Safety.

Zimbabwe

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What I'm looking for

I seek a role that fosters collaboration and innovation, focusing on enhancing user safety and experience.

I am a dedicated Quality Analyst with over 4 years of experience in Trust and Safety, specializing in ad policy enforcement and risk mitigation. My role at Accenture (Meta Contract) has allowed me to perform in-depth analysis of user profiles and content, ensuring a secure environment for users. I have been recognized quarterly for maintaining exceptional performance and quality standards, demonstrating my commitment to excellence.

Throughout my career, I have proactively mitigated fraudulent activities and identified emerging fraud trends, resulting in significant cost savings for clients. My expertise in analyzing ad quality trends and optimizing enforcement mechanisms has enabled me to collaborate effectively with cross-functional teams to enhance safety frameworks. I leverage tools like SQL, Tableau, and Excel to derive actionable insights that align with operational objectives.

Experience

Work history, roles, and key accomplishments

Current

Trust and Safety Associate

Current

Accenture (Meta Contract)

Feb 2018 - Present (7 years 6 months)

Performed in-depth analysis of user profiles, videos, and text-based content to investigate and resolve user-reported or system-flagged issues. Proactively mitigated fraudulent activity, ensuring a secure and reliable environment for Meta users.

SRT Data Analysis Fraud Detection Content Moderation Quality Assurance

Ads Analyst

Global Risk & Payments

Apr 2020 - Present (5 years 4 months)

Enforced advertising policies to maintain platform integrity and regulatory adherence. Conducted in-depth investigations into high-risk ads, resolving escalations with precision.

Ad Policy Enforcement Risk Mitigation Fraud Detection SQL Tableau Excel

Content Moderation

Global Risk & Payments

Sep 2018 - Present (6 years 11 months)

Evaluated and moderated user-generated content for Meta within a centralized review tool, ensuring compliance with platform policies and standards. Conducted quality assurance reviews and collaborated on the enhancement of machine learning classifiers to uphold platform safety and integrity.

Content Moderation Quality Assurance SRT Data Analytics Machine Learning Classifiers

Education

Degrees, certifications, and relevant coursework

Huston-Tillotson University

Bachelor of Science, Computer Science

2018 - 2020

Studied the fundamentals of computer science, including programming languages, data structures, and algorithms. Gained expertise in data analysis and strategic thinking relevant to technology and business.