CW
Open to opportunities

Christopher Wayne

@christopherwayne

Experienced Trust & Safety manager with a focus on user security.

Zimbabwe
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What I'm looking for

I seek a role that allows me to enhance user safety through innovative strategies and collaborative partnerships.

With nearly twelve years of experience in Trust & Safety, I have dedicated my career to building world-class programs and processes that enhance user security and compliance. My journey has taken me through leadership roles at prominent companies like Wattpad, Webtoon, and Yahoo, where I have successfully led teams in developing proactive security measures and policies.

At Wattpad and Webtoon, I spearheaded global Trust & Safety teams, overseeing content moderation and policy enforcement across multiple time zones. I developed machine learning models that significantly reduced problematic content exposure and implemented operational procedures that improved team efficiency. My strategic partnerships with executive leadership have allowed me to align safety goals with company growth and regulatory requirements, ensuring a safe environment for users.

My commitment to excellence is reflected in my ability to manage complex compliance strategies and vendor relationships while driving innovative solutions that enhance platform integrity. I am passionate about leveraging data insights to inform decision-making and continuously improve user safety protocols.

Experience

Work history, roles, and key accomplishments

WC

Senior Manager, Trust & Safety

Wattpad & Webtoon (Naver Corp)

Aug 2024 - Present (11 months)

Led global Trust & Safety teams, overseeing content moderation, escalations, policy enforcement, and incident response across multiple time zones. Developed and optimized machine learning (ML) models that automatically banned 6% of overall problematic content, including child safety violations, before user exposure.

YA

Senior Content Moderator, Trust & Safety

Yahoo

Aug 2013 - Present (11 years 11 months)

Responsible for onboarding, training, and upskilling for all team new-hires, as well as quality assurance for the team. Partnered with Product and Engineering to develop, test, and implement internal CSAM scanning, removal, and reporting tools.

Education

Degrees, certifications, and relevant coursework

Harvard University logoHU

Harvard University

Master of Arts, Government

Completed a Master of Arts in Government at Harvard University. This program provided advanced knowledge in political science and governance.

Buffalo State University logoBU

Buffalo State University

Master of Arts, History

Obtained a Master of Arts in History from Buffalo State University. The curriculum focused on historical research and analysis.

Buffalo State University logoBU

Buffalo State University

Bachelor of Science, Education

Earned a Bachelor of Science in Education from Buffalo State University. This degree prepared for a career in education.

Tech stack

Software and tools used professionally

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Christopher Wayne - Senior Manager, Trust & Safety - Wattpad & Webtoon (Naver Corp) | Himalayas