At Industrial Commercial Bank of China (ICBC), I managed facilities operations across eight floors and administered a £1m Planned Preventative Maintenance programme covering M&E, fire safety and building systems.
I also managed specialist contractors, oversaw reactive maintenance and compliance, and used MRI Evolution to manage quotations, invoices and records.
At Concierge Services London, I managed facilities operations across commercial properties, luxury residential developments, hotels and hospitality venues. I coordinated hard and soft services, maintenance and compliance while overseeing teams and contractors.
Earlier, at SMAM Group, I managed FM-related contracts, budgets and supplier relationships. At Helping Nature, I coordinated refurbishment and facilities projects in occupied premises, supervising a team of nine and maintaining operational continuity.
