At SHC, I lead facilities operations and compliance across a high-risk, multi-site commercial and critical-environment portfolio in the UK. I hold P&L accountability for a £4M+ operational and capital budget, lead four direct reports, and manage a contractor workforce of more than 80.
I consolidated enterprise Total Facilities Management contracts, renegotiated SLAs and KPIs to reduce annual soft-services spend by 14%, and introduced a statutory compliance and building-safety matrix that achieved 100% compliance in external HSE and local-authority audits.
My background also includes leading soft services and building operations at IKEA and managing regulated laboratory and clinical research facilities for the Royal Veterinary College/London BioScience Innovation Centre. I bring practical experience in safety, emergency planning, business continuity, contractor governance, and supporting operational readiness.
