Open to opportunities

Andres Orias

@andresorias

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Experienced virtual assistant with customer-service focus across industries.

Ecuador

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What I'm looking for

I seek a role providing administrative and customer-facing support where I can leverage my virtual assistant experience, improve processes, and contribute to team efficiency in a collaborative environment.

I am a virtual assistant with over three years of hands-on experience supporting clients in real estate, healthcare, and logistics. Backed by a Bachelor's degree in Political Science, I deliver reliable administrative support, customer service via phone and other communication channels, and operational assistance that helps teams stay organized and responsive.

I have held roles including Virtual Assistant, Administrative Assistant, Methodological Thesis Advisor, Real Estate Assistant, and Sales Representative, demonstrating adaptability and strong software skills in Microsoft Office, Google Workspace, RingCentral and AI tools. I am detail-oriented, client-focused, and committed to improving processes and communication for the teams I support.

Experience

Work history, roles, and key accomplishments

Sales Representative

Fast Service Truck and Trailer

Jan 2025 - Jan 2025 (0 months)

Performed sales activities for truck and trailer services in 2025, engaging customers and supporting transactional processes to drive business objectives.

Sales Customer Engagement Negotiation Microsoft Office Communication Client Relations

Methodological Thesis Advisor

Corporación Lyceum Educar

Jan 2024 - Jan 2025 (1 year)

Advised students on thesis methodology and research approaches, guiding completion of academic projects during the 2024–2025 period.

Academic Advising Research Methodology Communication Editing Mentoring Thesis Support

Administrative Assistant

Peak Courier Services

Jan 2023 - Jan 2024 (1 year)

Managed administrative operations and supported logistics coordination for courier services, streamlining documentation and improving operational efficiency during tenure.

& Administration Logistics Support Microsoft Office Google Workspace Customer Service Documentation Scheduling

Virtual Assistant

Silverlake Vergil Surgical Center

Jan 2022 - Jan 2023 (1 year)

Provided virtual assistant and customer service support across phone and digital channels for a surgical center, improving response times and client communication consistency over a one-year period.

Customer Service Phone Support Microsoft Office Google Workspace Scheduling Communication Administrative Support

Real Estate Assistant

Benito Realty Group

Jan 2021 - Jan 2022 (1 year)

Assisted real estate operations including client communications and property coordination, supporting sales activities and administrative tasks over a one-year period.

Real Estate Support Client Communication Microsoft Office Google Workspace Scheduling Administrative Support