Open to opportunities

Andres Guevara

@andresguevara1

Message

Operations Analyst coordinating remote teams, improving workflows, and ensuring process compliance.

El Salvador

Message

What I'm looking for

I’m looking for a remote operations role in a fast-paced, U.S.-based environment where I can coordinate distributed teams, maintain compliance, document workflows, and drive process improvements and incident resolution.

I’m an Operations professional with 4+ years of experience coordinating remote teams, optimizing workflows, and ensuring process compliance in fast-paced U.S.-based environments. I bring a proven track record in documentation, incident management, and cross-functional collaboration.

At Eureka LLC, I oversee daily operations for a team of 10+ virtual assistants, using structured follow-ups and performance tracking to monitor productivity and build accountability. I document, audit, and maintain operational workflows across AMS360, EZLynx, and DocuSign to support accurate quoting, policy processing, and compliance.

I’m also focused on identifying process bottlenecks and implementing improvements to enhance efficiency, reduce errors, and optimize service delivery. I track and resolve incidents and recurring issues with clear action plans until resolution, keeping distributed teams aligned and productive.

Experience

Work history, roles, and key accomplishments

Current

Operations Analyst

Current

Eureka LLC

Jan 2022 - Present (4 years 5 months)

Oversee daily operations for a team of 10+ virtual assistants, ensuring workflow continuity, task completion, and performance standards in a remote environment. Document, audit, and maintain operational workflows across AMS360, EZLynx, and DocuSign while tracking incidents and implementing process improvements to reduce errors and improve service delivery.

AMS360 Docusign Workflow Documentation Operational Audits Process Improvement Microsoft 365 Google Workspace

Virtual Assistant & Team Lead

Uassist.me

Jan 2019 - Jan 2022 (3 years)

Monitored retail store performance and produced health reports for individual locations, coordinating delivery schedules to ensure on-time completion across multiple accounts. Supervised team activity, delivered progress reports to leadership and clients, and served as the main point of contact to align outputs with business goals.

Team Supervision Progress Reports Process Coordination Remote Operations

Education

Degrees, certifications, and relevant coursework

Universidad Dr. José Matías Delgado

Bachelor of Business Administration, Business Administration

Activities and societies: Relevant coursework: Talent Management I & II, Organizational Studies, Culture Analysis, Process Mapping, Recruitment & Retention Strategies, Public Finance, Auditing & Administrative Consulting.

Pursuing a Bachelor of Business Administration at Universidad Dr. José Matías Delgado, expected to complete in 2027. Coursework includes talent management, organizational studies, process mapping, and auditing.