Andres David Salazar Quiroz

I’m a bilingual guest experience professional with 3+ years working in international hostel environments across Brazil and Colombia. I bring a proven track record in front desk operations, tour coordination, and remote property management—always focused on creating meaningful travel experiences.

In my guest-facing roles, I handle end-to-end check-in and check-out, reservations, and channel management across platforms like Airbnb, Booking.com, and Hostelworld. I coordinate housekeeping, maintenance, and logistics to keep daily operations running smoothly, while responding to guest inquiries and online reviews with empathy and efficiency.

I also supported international teams through remote technical support, managing CRM records, support tickets, and service logs to ensure accurate, consistent end-to-end case resolution. Whether remote or on-site worldwide, I communicate daily in English and Spanish (and basic Portuguese) with guests from over 20 nationalities, resolve complaints quickly, and lead group experiences like hikes, cultural tours, and social events.