Open to opportunities

Federico Guerra

@federicoguerra

Message

I run remote short- and long-term rental operations across U.S. markets.

Colombia

Message

What I'm looking for

I'm looking for a remote-first hospitality operations role where I can manage STR/LTR portfolios, improve guest experiences, optimize workflows and pricing, and support scalable service for U.S.-based teams.

At Rove Travel, I coordinate maintenance, housekeeping, listings, pricing, guest transactions, and vendor support across 50+ Brooklyn and Manhattan units.

I've managed the complete guest lifecycle for Miami short-term rentals at Ionica World, using dynamic pricing, pre-arrival inspections, and personalized service to maintain top-rated stays and achieve Airbnb Superhost status.

My background also includes complex Airbnb safety cases at Sutherland and high-volume Instacart support at Sitel. I bring 5+ years of remote hospitality operations experience across Guesty, Breezeway, OTAs, Stripe, and AI-enabled workflow automation.

Experience

Work history, roles, and key accomplishments

Current

Operations Concierge

Current

Rove Travel

Sep 2025 - Present (11 months)

Orchestrated maintenance and housekeeping workflows via Breezeway across 50+ active units in Brooklyn and Manhattan, achieving on-time turnover compliance through photographic audit protocols. Managed end-to-end listing lifecycle in Guesty and OTA channels, processed financial transactions via Stripe, and optimized SOPs with Notion AI.